Contact Us

Use the form on the right to contact us or e-mail us directly at info@feltandfat.com

FELT+FAT is a collaborative design and manufacturing studio based in the Kensington neighborhood of Philadelphia, Pennsylvania.

About Our Wares

We create all our pieces from a porcelain clay formulated and mixed in house, cast in handmade molds, and finished with custom glazes. Our slip casting process allows for variations in finish and look while retaining negligible differences in size, making each piece of FELT+FAT tableware both unique and consistent.

 
 

Made-to-Order

All of the work that comes out of our small Philadelphia studio is made to order. Because of that, our lead times vary depending on the volume of demand at any given time. We estimate 4-8 weeks for production and delivery on any of our stock, however often times we may have your item in stock and ready to ship that same week! When the work is packed and labeled you will be notified via email about the details regarding the shipment of your purchase.

Care

FELT+FAT tableware has been designed for use in restaurants. Our dishes are handled daily by chefs, servers, bussers, and clients in fast paced environments around the country. We strive not only for originality in form and finish, but durability in product. While our wares are dishwasher and microwave safe, hand washing and storing pieces with soft cloths between them will prolong the life of your porcelain.

Returns

Because we are a small studio and all pieces are made-to-order, we do not provide refunds for wares. If for some reason the work is not to your liking, pieces can be returned within 30 days of purchase for store credit at the shippers expense. If wares arrive broken, please provide photo evidence of the broken shipment as you found it in the box and we will re-ship said pieces as soon as possible.

Marking

Currently, most wares from Felt+Fat are finished in our semi-matte, satin glaze. Scraping cutlery over the surface of a matte glaze can often leave light marking on the surface of your piece. Marking can be more or less noticeable depending on the color of the glaze and the pressure of said cutlery, however you will find over time that these marks tend to blend out into a general patina on your plate or bowl. If this marking is an issue for you, please send us an email to inquire about finishing your piece with a glossy glaze.

International Orders

For orders anywhere outside the U.S. please send us an email: info@feltandfat.com

 

To get to know us a little better, check out this video. We were casting dishes for Eli Kulp's High Street on Market.